Frequently asked questions
Do you offer a Military discount?
As a way of saying "Thank you to our service Men and Women" we offer a 10% military discount off each party package. Please show ID when checking out. We also offer $2 off open play admission every day!
Can I bring in my own food?
Yes, we do allow some outside food ONLY if you have already scheduled a party. Our only restrictions are outside pizza, drinks and ice cream.
How much is a party deposit?
How do I cancel a party?
Please call us at 410-860-0404 at least 21 days prior to you party date in order to receive your deposit back.
When should I arrive for my party?
It's best if you arrive 15 prior to your party start time. We recommend telling your guests to show up 10 minutes early, as many guests will be 10 minutes late. Your party coordinator will take care of setting up so you just need to show up.
Do you provide a cake and candles?
Unfortunately we do not supply a cake or candles in our party packages.
Do you offer private parties?
Private parties are available any day of the week. Please call us at 410-860-0404.
Do you offer GlOW parties?
Glow parties can be booked for an additional cost. Please call 410-860-0404 for special times.
What are your age and height restrictions for guests?
Ages 10 and under with a height of less then 60 inches.
Does everone have to wear socks?
Yes, everyone jumping and playing on the equipment must have socks on!
Do you offer gift cards?
Yes we do sell gift cards in the store or over the phone.
Do you offer field trips/group rates?
We do offer group rates from 10kids to 100kids just give us a call to book your next event.